Frequently Asked Questions

1. Why are some items experiencing long shipping times?
   Due to post-COVID supply chain issues, some items may experience longer shipping times than usual. We strive to fulfill orders promptly, but delays in manufacturing and logistics beyond our control may affect certain products. Rest assured, we’re working diligently to minimize any inconvenience and appreciate your patience and understanding.
2. Are the materials listed for your products accurate?
   Yes, absolutely. We ensure that all materials listed for our products are accurate and genuine. Whether it’s gold necklaces, real quartz in our sound bowls, or any other material specified, you can trust the authenticity of our offerings.
3. Are your necklaces made of real gold?
   Yes, our necklaces are crafted from genuine gold. We take pride in using high-quality materials to create exquisite jewelry pieces that meet our customers’ expectations in both aesthetics and durability.
4. What materials are used in your sound bowls?
   Our sound bowls are meticulously crafted using real quartz, ensuring authentic resonance and exceptional sound quality. Each bowl is made with precision and care to deliver a truly immersive sound experience.
5. Do you tune the sound bowls before shipping?
   Absolutely. Our sound bowls are tuned by professionals to achieve optimal sound quality and harmonic balance. Furthermore, each bowl undergoes rigorous testing before it’s packaged and shipped to ensure that it meets our quality standards.

If you have any further questions or concerns, please don’t hesitate to contact us. We’re here to assist you in any way we can.